We had just sat down to eat dinner, so we popped in a DVD and proceeded to eat hoping it would be back up shortly. In the meantime, a huge storm came through. You probably remember hearing about it because hundreds of thousands were without power for up to a week due to that storm.
By the time we called, the storm had been brewing for about an hour or so. We were told it was a widespread outage. I challenged that because our outage occurred before the storm hit. The cable company would not schedule for a technician to come out, expecting the service to return with everyone else's once the area outage had been addressed.
The next morning, service was back up right before we left for the day. That night, we had service for about an hour before it went down again. Needless to say, we went round and round again before we were able to set up an appointment for a technician to come out.
A week and a half later, we found out the problem was due to a nearly severed line right outside our house. It wasn't caused by the storm; it was caused by poor installation of the line by the original technician, which caused the line to be squeezed until it was nearly severed.
The frustration of the experience was entirely due to an issue of bad timing and less than helpful customer service. The whole time, we reminded ourselves how blessed we were because we were one of very few who didn't experience any power outages...loss of food...inconvenience.
I must say, it was odd being disconnected from the world of Facebook, Psych, Whale Wars, Fox News, Blogger and Google. We coped by reading more and pulling out some DVDs to watch.
Her choices (Action, mystery drama)
His choice (Comedy), although he watched 24 with me :)
We're glad to be back to normal...
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